What to expect during your appointment: 
During your Craven CONNECT @ HOME appointment, your physiotherapist will work to understand your injury, your symptoms, and your movement challenges. This process will include an interview (a verbal discussion of your medical history, past injuries, lifestyle, and current symptoms), visual observation of movement patterns (when possible), activity guidance, and the prescription of exercises, postural adjustments, and lifestyle changes to aid in your recovery. Exercise programs will be shared with clients via email following the completion of their appointment to allow for at-home utilization. 

Technological requirements:
To partake in a Craven CONNECT @ HOME physiotherapy appointment, clients will require a smart-phone with a front-facing camera OR a computer with a webcam. While telephone conversations may be appropriate in some cases, the lack of visual aid will limit the extent and scope of treatment.

Consent forms and information packages:
After booking your Craven CONNECT @ HOME appointment, you will receive consent forms and an appointment information bundle via email. Please be sure to review and complete these forms prior to your appointment. 

Urgent care: 
If you are in need of urgent care (including suspected concussions or acute injuries), please contact our clinic immediately. A physiotherapist will consult with you via telephone as soon as possible to assist in determining appropriate next steps. 

Auto and workplace injury claims: 
Craven CONNECT @ HOME physiotherapy appointments enable existing auto and workplace injury claim clients to continue care seamlessly. New assessments for auto injuries are also supported via remote physiotherapy. Please note that, at this time, remote physiotherapy has not been deemed appropriate for new workplace injury assessments.